Privacy Policy

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Personal Information: Name, email address, phone number, and other contact details
• Financial Information: Bank account details, transaction history, and investment preferences
• Usage Data: How you interact with our platform, features used, and performance metrics
• Technical Information: Device information, IP address, browser type, and operating system

We use the information we collect to:

• Provide, maintain, and improve our financial technology services
• Process transactions and manage your account
• Send you important updates about our services
• Provide customer support and respond to your inquiries
• Detect and prevent fraud, abuse, and security threats
• Comply with legal and regulatory requirements
• Develop new features and services based on user feedback

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, property, or safety, or that of our users

We implement industry-standard security measures to protect your personal information:

• Encryption of data in transit and at rest
• Multi-factor authentication for account access
• Regular security audits and vulnerability assessments
• Employee training on data protection practices
• Access controls and monitoring systems

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain business records for audit purposes

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain processing of your personal information
• Withdrawal: Withdraw consent for processing based on consent

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze how you use our platform
• Provide personalized content and recommendations
• Improve our services and user experience
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

Our platform may integrate with third-party services, including:

• Payment processors and financial institutions
• Analytics and monitoring services
• Customer support and communication tools
• Cloud storage and hosting providers

These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties.

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions for certain countries
• Other appropriate safeguards as required by law

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our platform
• Sending you an email notification
• Displaying a prominent notice on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@stellarframes.com
• Address: StellarFrames Inc., 502 Office, 5th Floor, Silverton, Sector 50, Gurugram, Haryana, India

We will respond to your inquiry within 30 days and work to resolve any concerns you may have about our privacy practices.